hello
hello hi Herry yep hi Jerry it's quite
yes Sir
yeah I was just calling to confirm that we're still going to be meeting today as well
yes
okay and do you do you have the address or should I checked into
let me double check I saw the other day
abilities to
10801 national Boulevard yeah that's it yeah that's it
I acquired all the space she later
yeah noon yes yeah no yes
okay perfect okay perfect I will

Called and confirmed our 12pm meeting with Harry

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Scheduled conference call with Mark from Doggroomers On the Go on Thursday August 8 at 4pm

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hello
hello
the card down right now
hello hello
Hey I do about it
good good good to talk to you again
yeah good to talk to you about
so they really can't are you there
yes
okay did we explained to him what you're calling about C. already knows
no the last call that we didn't complete it's pretty much I'm just as training what's teachers he would like in the apps
made me think yeah okay yeah go head yeah what was the the now did you do actually double of dabs of you wanted to find out what are the kind of features you'd like in last M. B. didn't have enough time to complete the call right
right
yeah so
yes you know when you look at your date
our mondo leak and you I look king for some tools to make your business grow or just the phone but what comes to mind
anything you could give me more
more
more clients of course
most Klein right that's the number one right welcome number one listing the level of clientele would be number 2 so that you know did did this level of clientele is people who are
who make good money and I will have to pay good money for the exit
and people who could schedule a different time that having people they always have to come in the morning because I'll have to come in the evening so you will get clients really want to be able to spread it out throughout the day
okay that's very useful I know on the on the multi day told me G. and that we have some ideas on that but I think the level of Klein you don't have any good ideas can you tell me how
all we can do that I agree with you you want you want to get clients who will pay more right
okay
yes do you want to be called
happy
well that's what you mean by uplifting the client base today what do you mean
what I mean is like
you want to reach out to people who are making money that worker in in right
areas where they making good money
right but but barber shop people don't travel a lot to come to by the shop right
yes they do
they do really
that's amazing
yeah I do travel to come to about apple calling from Glendale Santa Clarita
wow
I'm calling
how come because it thank you E. and get the best W. did you
right because they know your service is good
so it wouldn't make sense to market in daily as we get more affluent even though it's far from you
yes
because the reality of it is the more affluent every you don't have really good bars
Hey you it's mine I agree with you
I thank you that I have noted that
and that's something that I've learned being here for 2 years I haven't been here long but I've learned that you know Beverly hills
north hills
yeah 0
places like that they they don't have really good farmers
right this is
yeah so did tablet they tell you so then you see actually Todd good you have marketing you see the marketing for you right
then yeah you would like us to market you know from one neighborhood right
especially if I could do if I could do mobile service to them and they paid me for the mobile
yeah and that would be even better than them come into to the barber shop
right right right
yeah right
but
you know mobile television needs to take more of your time I need more of a pain scheduling day
right correct but imagine imagine right if I had any clients
in a week they paid $200 for mobile right
that's engine but that $0 that we get our make mobile
you understand what I'm saying no I don't can you tell me again at that imagine if I had
if I had 10 clients to pay $200 for mobile service
as opposed to come into the barber shop and paying $50 right yeah yeah then I have $2000 for the week just off of over a little yeah but that means that you would probably spend T. 10 system the time date
yes I would but it's worth my time because I
okay okay still mobile services preferred
so how I
you would like you would like and that
which lets you target and 80 and that does get the kind of service you want to offer right so you really want to advertise only 2 optional neighborhoods and only a good days a good day used mo but
right that's but
got it got it
now how bout the availability you know the scheduling U. P. R. I. L. Floyds
your time is what allowed then you're going to be less flexible right for scheduling
right and that's good if you have a full schedule to barber so now is a good football related
good so the
to the clients that quote they realize that you're busy all the time then they definitely want to go with you know that you're good
delete okay
yes
he'd never busy you're not going to think
but when you when you get to mobile more 70 say first well these guys work and so they have to you have to be home when they get that and that's really did the window right probably only need to be aware
the way you could set that up
have a set time thank you that the barber's you could have a have a setting on the app that details
when the bar was available for mobile service
the barber shop
that's a good idea
but so mobile so they
if you are available
you should first find out where they live right I mean they get you can of course but today
yeah yeah
yeah you have to the address now that definitely has to be a big part of what's going on
uhhuh
and men I'm writing down and then for
what to service okay
but if you look at the walk in service by
how would you
provided will be the
Hey Billy could you schedule you know do you want did you want to price your service based on time of day is that something you'd have to but you don't care about that
no it was yeah it doesn't matter what time of day the service will still be the same people with doing I was still charged well I think that back is to be a surcharge after it is late so it was after 7:00 PM usually charge more
if it's a late night service like I did really nice server last night actually I did I had somebody come to the bar so I relate they had they had a audition to be at today this morning any call asking could I come in at like 10:00 at night you know I mean yeah no point 4 so he paid double pretty much yeah he willingly say double because he knows that in those late in night
open the shop up or you know what I mean and and good is there any help about ways you wait if you wait and so people do that so
you should have a surcharge for the barber shop and for mobile after a certain time
because that vehicle was that you who
over time for somebody works a regular job you know if you work your your regular 8:00 hours
and being that your boss tell you to stay over for 4 more hours that day you when you get that on your check that's going to be over time is that correct
yes
though the overtime is usually more than what yeah the news usually time or whatever
yeah so how should the app surely do you know the mobile phone
C. D. so small how how would that actually do things like a custom but that
and you want to display all the time and the price is right
but the time
yeah right
yes
and even even if you don't display the prices
it might be a way to the bar we can contact the person and let them know how much the
you can have a base base price
and and put it on the app that this is subject to the the price may be more
determining whether the barber the price it may be more if the barber
thinks it needs to be more and make sure that the person in Iraq some kind of way with that barber before it they have confirm the appointment to know how much you really you're going to be
even when do these the the do you want to give them an option of prepaying so that day you are committed to death and if they don't have
definitely especially for house called it should be a deposit it should be a cash deposit before the bar even leaves to go to the house that way he doesn't go to a house in my life that's okay I don't wanna go so imagine if I left barber shop
right right and I would do a client that lives in 0 oaks which is like an hour point 5 away from my partial right right right I get there and he says oh I don't want the service anymore you know I'm I'm okay I don't need to cut
already already credit myself so I had somebody else could it right I drove out ahead and I got to drive out and that get 3:00 hours of my time and I just wait absolutely absolutely I totally agree with you the waiting to cash at BMO Dale apple pay and they can do a deposit
for for mobile service and it should be a base price for your deposit for mobile services with
I totally agree with you I'm just thinking about lay out right on the on the mobile phone when did he you are available to T. you say yeah 5 the deposit the deposit doesn't change what depending on the time the debate team everything the app called book B. O. okay F. Y.
we'll see no I yeah I did look it up look it up and what it does is it Bob rap that I actually use now you can go you can see the barber schedule and then I tell you
you know what times are available you can add yourself into the barber schedule right
so you could do that you can do something very similar to that but add the deposit in that
and you see it and I think we'll be good is if you if you say that you need to go for with the bar will confirm with you by a certain amount of time
okay however that way the father and the customer no that is actually going to be a service rendered at that time
nope not that thank you for telling me about but yeah I'll definitely check it out yeah could you tell me how what can you offer you to switch from big book C.

to switch from both C. to switch from both C.
you what you mean like what what would be better yeah what what we what we
of course you would want everything that books he does right

plus what
plus what we're talking about plus the getting mobile service
but he does not have it set up mall okay okay got it got it got added to the mobile say
that would make it a whole another type of situation
okay and they don't really get the clients for you today
any doubt that's another I'm not right
we we definitely want to do that
and brought to the appointment if you want to make the appointment and you know really convenient to use for people on the move otherwise they won't use it yeah usually not a desktop they are usually on mobile phone and it's a pain in the neck to even look at your own schedule forget it by somebody else
so I'm just thinking of maybe that we can do
and prices correctly you know I mean K. Cree and convenient
so you want to be able to review the how how would be it would you like them to really be in contact with you read to me they have a problem on the schedule
would you be willing to chat with them right I delay I would
easy as hell most of the time like I am right
stop station while I'm going to hear it in between
specially on the weekend
Thursday Friday Saturday Sunday I'm busy until I use it or have a lot of time to talk to a bunch of people
most of my clients take me what time they want to come in that put him in my schedule that you wanted some something like that work whether barber can't confirm and I think that when the barber confirm
and its actual confirmation well what I think what would like eating it is the deposit
so once the barber confirm with the client
or the customer was a barber confirms with the customer that did time is actually going to be available and it's a set time for the appointment being the customer said to send the deposit
once the customer has sent the deposit then it's definitely the obligated to fund the barber
but what you needed to make sure that the the customers are covered as well
so they they don't they don't
make sure the customers are covered
so that they know
definitely sure
they
definitely sure that the the barber am I lost myself
once the client come forward
with the cut with the barber
the deposit
then it locks it in for that
how you doing
right right I agree I agree with you I agree with you but then you know I'm imagining myself you're very busy cutting somebody's head right so you don't want to handle a mobile phone call or a text
and I am I am in my god bill and I'm trying to book an appointment with you right

would you like me would you like get W.
which is just answering those kind of calls
and and just and helping them decide
is that something you would like
like a dispatching service because then they would ask all these questions then they would confirm and they would make sure they have a deposit and so on
that's good that's good that's something that I think about that's really good
yeah
yeah I dispatch service somebody's customer service person to talk to somebody can talk that's that's really good
but but then how will we pay for it
are you willing to pay a little bit 48 like 5 minutes
like every know that no you make you make it come out of the out of
make it a part of the service
feet because you said you were going to charge the barber
yeah yeah okay make it part of the W. C. okay
right
every
I met everybody to put on the service Hey $1510 a month
$12 whatever
2 of those dollars to go to war your dispatch Sir
so if you get if you get 10000 Barbie
you can $2 the purses you take a $2 off the top of that $12
to go to war to pay for it your dispatcher whoever whoever does the customer service aspect yes
you you would be okay with $2 I'm just asking would you be okay with $2 every month the same is the same as having
though like when you when you have a cell phone right
yeah same is the same as having insurance so your phone so if you got if you got sprint
well you want to have insurance on your quote the same thing
great what
let me ask you a difficult question C. yeah how many calls do you how many customers do you get a month 300
I probably do close to
30 to 40 people a week
okay so that's what they did for
probably 2130
okay so so
do if they all got dispatch during the month
what is the maximum you're willing to pay for dispatch
back mobile at the pay for this that service yeah yeah
same people sent me
do you
the extra $5 a month
okay that's good
thank you yep yep so maybe you could set it up to where
the barber has the option to just pay $10 a month
for regular service in the airport to add in the dispatch service to be $15
excellent idea easily you should be a branded be done excellent idea that's a good idea because it's built into a scene
and if they're happy they did they'll continue to use it right
right except except some people will have lots of calls and some of those won't have that many because so that's something we have done the right
Hey
so then when people call do they ask for style
when they call like when they when then you brand new because they
the style is just letting him know
that is that what what type of credit is office they
you know you have that you want to
like pretty much all over most people or most me and universal service to what type of credit
so if they want a gentleman could where it might be a part of the side of it you have going to this you know you know the names of that you have your fate yeah Jim is cut your regular hack paper go to me yeah
basic yeah you you definitely need to specify what type of credit going to be given yeah so dis dispatch just have to be trained right to ask the right questions
yeah hi
yeah right
all right
you you yeah you're doing good to dispatch though I needed just bring them so they know what to say
wonderful though really I'm not getting B. might hire you as a consultant will dispatch because you usually have my dad yes now and
yeah but it's like then they dispatch are you willing to create the catalog so they can talk from the catalog
you know what you mean
yeah for sure
but yeah you can
cancellation situations to
but you have to you by the client and the customer the way to cancel you have to let it be known that look within this hour or within so many hours before the service I need to be canceled
you can't or else
the deposit is not refundable
right all that stuff to do but you can see so right so what what
well maybe 2 days before the appointment
after that is the deposit is not refunded that way back the barber still compensated for that block of time that they could give it to somebody else
right that's it that's it
no but but how much time are you willing would gain well to give that you spent to
the information they can use during the call
you know it
okay get something
well did they dispatcher should talk more to the client any what with the box
that way that way they can send the information to the barber legs I date but but here's the situation they had a dispatcher he or she may not know much about barber shops right
now do you want them to answer the questions though perfectly for you yeah they have they have you have to be trained yeah that's what I'm asking that number
what's going on
right or for that for E. M. T. ambulance and they don't know what the hell is going on you can't you can't do that they have to be during
yeah so I'm wondering if there's some training with unions would dispatches I didn't see any
I I looked on the web for this and the only dispatcher training I could get was 4911 operators you know
right yeah well so I thank I thank you could train them to know
about
services that we think by or the S. nothing was exactly
of that thing okay
so when you when you sign up with that would you be willing to spend like 15 minutes we did this by just saying this is what you should answer
yeah this is yeah yeah
okay well how just it's so you don't want to really make a catalog or anything like that right that takes a lot of it but but you can talk to a dispatch and tell a this is the V. or so what yeah you know it's

set up
for a catalog like you said yeah well you got
so what they are
uhhuh
you can use generic 15 say okay this is this I was out of this I was out at this time is that
you could have went to see it pictures of the person to say okay I want to number 5 I would open them it's like when you go to McDonald's if you got the combo look up at you it is okay I want to number 5
which after we do the same way so you could do kids had cuts could be number one regular
you may have a chemo Hawkins number to my I have a gentleman that for number 3 you might have a ruler and paper for number 4 that way we and have those basic cut already featured on this other person knows this is the type because this person one
right right I totally agree with you disease I
that means you really interesting because
you know what you are offering
and when you sign up with that we don't really know what you offer but we want done dispatching for you right
so initially
the dispatcher will have to spend maybe half an hour with you you think or what is it 15 minutes
hello my name is
it will probably take 10 minutes for the password is it to get it understand 10 yeah at the most I think it's a minute
okay and then and and did he maybe maybe we can make it like a restaurant and we photos of maybe it starts and then some description of the tub saved like did they tell you pay dollars 1010 of dollars deposit and if they right things like that you can do right agent takes day
X. X.
okay
yeah
don't tell anybody don't
you know what the it's simply a
say it again
simply like simply
yeah
okay yeah
yeah
David are you located
I'm at west on the west L. A.

okay so how much you need judge but it has a good word for an hour long I've got
I'm not
$50
$50 so how but
an hour long lines and $100
say it again
how but if I can visit you and spend an hour but you and have lunch $400
yes for sure
okay I what did they do that but I really really appreciate your time and your ideas I never did bring bring some mock ups so that yeah you can say no I don't like it I'll never use it R. O. I love this I use it this way right
right
no I can I can I can give you my address now you wanna write it down
yeah please didn't you have you said yeah we have a we have the address yeah and just double check the magic
the same address that no cents exactly right B. Google or
name address
I miss the rest of our right in the corner but what's that
what
thank you so much
if they have a kind of American food is really good

done deal that be upset due date and I know 310 they could then get back to you with the date that's convenient do you do
all right thank you so much
thank you was wonderful talking to you
you too as well all right great thank you bye
83 yeah I'm here with me 1 second I was trying

I know

Completed conference call August 6, 2019 with Dondeago. Dondeago would like check made out Dondeago Johnson, and mailed to 5591 W Pico Blvd Los Angeles, CA 90019

hello
hello hi can I speak to a Christina
is she
hi Christina my name is cleats and I'm not sure if you remember me I work for a start up company
at hi I was calling because my boss actually was interested in possibly having another conference call with you and paying I'm like we did last time
sounds good
and we're calling to see if you possibly be available tomorrow
okay
would be a good time for us to give you a call tomorrow
what time
were you did you have in mind
we we can work around the schedule I know we have another conference call at 10 so could you possibly do let's see here 12

she actually today would probably work better than tomorrow because I'm gonna be in shop tomorrow but I have one day
you said what Wednesday bill one yeah
it was as well what would be a good time with 12 ones they that's what works for you
actually no 12 tomorrow works better because it's slower on Tuesdays so
told tomorrow okay okay and like I said we will take maybe 3030 minutes of your time it will pay $100 cash we'll send you a check back with you last time
yeah and with leave that you guys gave me she never called me that
yeah I don't know what happened with her yeah she just stopped responding to me as well maybe she thought another number I just didn't respond so I don't I'm not sure what happened with that one but we have been we are going to be more actively giving out leads but this call is just to have a conference call to pick your brain just about which direction we should you know go as a company as far as you know features and that
okay
okay so when you get a call tomorrow at 12 I'll probably check with you at 1130 just to confirm that you're going to be available and I have a call
all right thank you
thank you so much for Thompson
okay bye bye number

Spoke with Christina and she told me that she's interested in having another conference call with us tomorrow at 12pm

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