hello
yeah
Kobe is not there yet
no no yeah
hello
hello hi hi bred it's not clean
mmhm mmhm but
so high up I'm actually on a call right now with one of my bosses is name is Rick what is going to do is going to give you a brief overview of our application and that's no lasting questions for you
hi all right yeah so yeah so to give you a quick overview we're small tech company and we're making an app to help kind of small businesses like yourself and so I'm gonna go over some of the features and we want to know your opinion on what features you know you'd like and what would help you in your day to day work with your small business so one of the one of the main features is lead generation so we'll have a bunch of users and will do a lot of marketing and we will match people who are in need of a service that she provides a year mechanic grade
so if if if there you know this someone needs a transmission work and you don't do transmissions we're not going to match the match you up but let's say you do carburetor work right will match the person requesting that service with you if if you provide that service so will qualify the leaves before they we connect them with you depending on the services you provide as opposed to you just kind of getting calls random calls and then you have to discuss and you know figure out is if you can help them or not if you you can provide a service for them or not so that's one of the main features additionally we'll have sort of contact management your client management so you'll have in the app records of all all of your clients the last time they had service done and any any information about the car maybe you know they have the you know every cars different everything is unique problems right so it it would be good for you we believe to have that information on their car add on your on your phone ready at any time additionally we'll do invoicing so you you know you can send out estimates and then you can send on invoices well I have credit card processing payment processing so little like like I don't know if you've ever used uber or they can you can complete the service make click pay and you know the money is transferred to you kind of instantly well step reminders and notification so if they're coming to you if they have an appointment with you they'll get a reminder maybe 15 minutes in advance you can configure when they get the reminders or if you're you know doing a service on someone's car and haven't been in in 2 or 3 months then you can remind them Hey you're you're probably in need of you know your car's probably need a service thing on a few of us a call so in addition to that will have scheduling so
someone called Hey can I come in tomorrow too or bring my car over if your mobile you know cut can you come by to
you know you confirm you and it's in your schedule in the morning you look at your schedule and you know exactly what your day is like
and in addition to if they're coming to you you're going to that will have kind of G. P. S. mapping turn by turn mapping so they'll know how to get to you or you don't know how to get to them and then you'll have kind of an estimate
of when when they'll arrive
so those are kind of the basic features and we're looking for additional features beyond that that will help you in your day to day process and Clayton's got a bunch of questions he's going to ask you
and hope so the first question that I have here for you is that when when you think about your typical day what would you like to simply for example would you like to get more leads to which is new clients would like help with the scheduling would you like help with marketing what would you like help with invoicing
leave will be nice and also making the like he you mentioned the communication with the customer a little quicker instead of just everyone calling me and we have to figure out exactly what they want it and figure out the pricing figure out the scheduling if the jobs could just be more
quicker point
sorry
hi pre screen calls that way you know you know interacting with people yeah it's kind of
okay rice like things that I know I offer
yes it is
okay and at the moment how are you currently getting leads
leave
it's
it I advertise to
Instagram Facebook word of mouth and yelp
to set me up are you paying anything into yells at the moment
no

okay now as far as service what would be the best way for us to provide you with these for example would you like calls emails or text
obviously not called because
if I'm in the middle of the job if it's a you know you don't want to pick up phone calls all the time interrupt your job but in between jobs definitely check texts and emails and respond to people within like an hour to
okay I mean I pretty much know the answer to this already but I'm just gonna go head and read off to you that way you can just give me the answer so we have 2 options as far as paying for leads we could either you know send you a cold call leave that may or may not convert and charge you anywhere between one to $5 per lead well we have a second option to where we can answer the call book the client charge in charge of a small commission between 10 to 15 percent per week
which would be one
that's interesting hold on just a moment Hey yeah
what what house is it
I guess just a minute
no problem
right you're good to go thank
right so just the basic cold call I mean the not scream person for one to $5 for the screen person with the
just the percentage cut
home
that's interesting
what would be his creased not screen people
it would be somebody who's looking for a mechanic in your err yeah you know they and are looking for specific services that you provide in the areas that you service I mean so that would be somewhat screen so as you say if you work on cars I mean writers but I radiators you get calls radiators but they'll be called Khalid so we we have no control on whether they would ask you to Burton to an actual customer or client but you know they would be actual because that would be for the services you provide as opposed to just you know some random person calling about you know that needs you know body work done and you don't work on body
exactly but yeah with me one to $5 that sounds really valuable
okay
how you doing scheduling the clients are using didn't have the application
scheduling mostly just using the calendar on my phone
it is Google apple at I'm not even Google right now D. was pretty good
but I'm I'm just using apple calendars yeah
hello
all right see here
and so how are you telling invoicing your clients
invoice thing I can use square at if they want additional invoices
and otherwise otherwise you getting what cash in my PayPal payments of that sort and then then exactly anything yeah I'm on my face whatever whatever is convenient for them
yes
season
no where would you have
this quick question would you have any interest in in I mean you see I am which is the customer relationship management system and what that does is actually will keep keep up all your contacts it will send out mass messages to your contacts me offering promotions I would also keep give you history of water invoices for the client's history of the work that you've done before for them in the past it would actually also track your income that way at the end of the year I'm not sure if using quickbooks or not you can asking corporate quickbooks that way you know you can take your tax and that's it at the end of the year and
yeah I do need to look into it C. R. M.
yeah would you be willing to pay like a minimal fee of $10 the CRM that you know was able to function and do all the things that I said like I said they'll keep track of all of the clients so you know who your service when you service what she did on her car how much you charge and like I said it just pretty much just organizes your contact list
and what was that price $10 for what $10 a month yes and I was per month for many C. R. M.
okay

yeah it
my hat yeah
that sounds that sounds pretty fair
mmhm
okay I could use excel just to
organize my stuff organize my contacts on my invoices and yeah I could use that what we want to do is we want to save you as much time as possible so a lot of times let's just say at the end of the day if you are using excel at the end of the day you would have to input all that information on our application will be able to do that as you know as opposed to you know like I said and you know are the point of our application is to save you as much time as possible that way you can maximize the earning potential
yeah and then mass taxi said is really valuables while keeping everybody
involved in my company yeah
any one of you know offer a promotion for all sessions yeah you know you know how many miles their cars left that SO you would know after 3000 miles Hey listen this guy notification because you know they're gonna need oil change that sort
that's awesome
okay now what one of the last important questions that I have here for you is that any event that we were able to create an application I did everything that we discussed you know you'll be going you will be able to go on there get leads whenever you want you would have the option of getting it leads one to $5 per lead or you would have the option of you know I'm too busy right now I don't have time to schedule anyone you know you can you know go ahead and not take advantage of the commission give a percentage if you bike then like I said you your contacts will be managed and what we can also help you with marketing your own business so you can get assistance on you know stop posting your ads on Facebook Instagram you know be able to help you with all that entire marketers now with that being said on a monthly basis how much what do you think would be a surprise for us to charge service providers after they have child are they saw and wanted to move forward
and

I'm confused on what the app consists of with buying leads I've been buying leads separate
from the use price you can buy you can buy you can buy it leaves I believe you can you can opt in or opt out of anything in the application I said the main goal for the leaders to you know help you maximize our earning potential and want to help you you know increase your business between you know 20 to 30 percent and you know just on a monthly basis how much would that be works you were able to help you you know increase your business you know increase your earnings earns central
so the app has schedule anything it has C. R. and it had
it has mass tax message capabilities yes
off
and it's an ad

queen
I would like for it to be like $5 monthly
but maybe even $10 monthly
okay so yeah so pretty much have everything we need here we just want to make sure that you paid for your time would you want to set it send a check out to you who should we make the check out to and where should we now but
awesome I I texted you my name brand Earhart
yeah I have your name and the at the address is 3442
Menlo in E. N. L. O. Avenue
that pain Diego
92105
all right awesome awesome thank you so much for your time and once we're further along in our application process will definitely give you a call that we can pick your brain and hadn't testing things out before we actually go into being out so definitely keep an open line of communication but thank you so much for your time and your input and then Justin right
all right no problem day thank you thanks thanks so much bye
bye
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