we have another call for today
yeah we have another one that
at 1 and 1
and who's this for calling right now
this is Kenneth to tutor algebra tutor
algebra tutor yeah
good afternoon this is can
hello hi Hey how you doing kind of his Clayton Hey how are you that was
hello yes by knowing all
yeah right now on the call with one of my bosses his name is Rick is going to give you a brief overview of what I'm after is this trying to do and then from there will have some questions
okay sounds good
I cancels your name right
yes yeah okay just to give you a quick overview is to work you know small tech company and we're putting together an app that will help small businesses like tutors like yourself with with very aspects of your job to try to make you more efficient basically so one of the things that that the apple do is generate leads that is we will do will some marketing and we will generate interest in leads and then given your service you know criteria your tutor right so let's say you tutor tutor math but you don't tutor English or language is Spanish then we'll only you know and leads to you that are within your your scope of service
the generation and then in addition to that will that will have scheduling and calendars right so you so you could use are apt to schedule all of your appointments for the day and
basically manage your day with the act and and then this contacts so
the apple contain all of your clients and you know personal information about them you know where you left off your last lessons the strings their weaknesses and you know that that type of information
and then we the apple also have the ability to kind of send out reminders send out notifications so maybe if you haven't seen someone and I'm a couple of months you could send Hey you know notification Hey we're we've been you know you need to come back in or something something to that effect and as well as other notifications like you have an appointment today at 2:00 you know reminders also G. P. S. if they're coming to you or you're going to them you know what turn by turn G. P. S. if if if you need that as well as like E. T. A. you'll be arriving in 20 minutes
as well as kind of invoicing
and payment processing so like uber you know once you're done with less and you know you complete the invoice they click pay type thing
and and integration with like accounting software like quickbooks and that type of thing
so that all of your expenses and revenue
is in a single place and you know ready to retrieve for example for your taxes that type of thing
so that's up kind of a basic overview of what we have in the app right now what we're looking for a specific kind of industry specific things that would basically save you time in the day

it does this app provides the ability to set up packages for example yeah you can prepay 10 weapons instead of one yes yes and I keep the calendar of that and a record of that a reminder start that's your your equipment is coming up and someone right that that has been a suggestion and it's not currently currently implemented but I believe it is going to be in some form implemented packages kind of series and
you know
it packages basically from multiple visits are multiple service instances
okay yeah and that would include different subjects
as well correct right we have
they come in for Parsian calculus or whatever the case may be and they would be able to sign up for each and be tracked and all that
right though those are some details that have not yet been worked out but having a package kind of product available is definitely something that will be in yeah and and
I'm sorry
right I'm listening yeah the yeah different different packages so in your case you might have and I was real package and then you said language package
or it could be an itemized package like you know visit
service service one will be this service to be do this service free will be this in the in the we 3 park service package
another thing that happens a lot with us you know we have scheduled weekly sessions Tuesdays at PM whatever the case may be in between Indian term between session Sydney's homework support and we provide online and we really don't have a way
a functional way of building right now we actually it's crazy things like them all and things like that the answer question you know but is there a way to build that as well
yes and and that's
wow okay okay first of all we will implement implement package and once it's implemented then we'll need details like that to kind of fine tune the packages and how the packages that are are displayed and marketed
I need to do some thinking on how to write that so that right Sam it's so it's so it's usable all right that is that you want to use a package but you might want to use it differently than someone else and we have to find a medium right
next photo
I think that's a question for you too okay and
yep
yeah so I'm just to just to pick your brain here when you think about a typical day what would you like to see it improved for example would you like to get more leads which is new new clients what would you like help with scheduling marketing or invoicing
all of the above ground
or not but we're we're not we're not lacking
the problem is is that I am most part the administrator and the map or or my business and I spend as much time mistreating sending out invoices and tutors you know on and on and on marketing the business as I do teaching which doesn't leave me an effective amount of time to do much of anything
okay so I I stick it to combine all of those things with you regularly cut 30 hours a week out of my my life and that's our plan that's our goal our goal is to save as much time as possible that way you can maximize the earning potential
and then you know it will be the next question would be just
multiple tutors will be address or address and this happens well people can know they picked it up and looking for far see that I. I click this link and it takes me to once and if I'm looking for biology I can go to another one yes you can that you can manage your tutors you'll be able to managers with those and you'll be able to actually have access to the sessions as well and we are planning on having a recording system that way your sessions are recorded that way you can always go back to the masters you know things happen you know issues or if they just you know what you just read me to you know send someone off that same report now I can save you time
is there a glass or a white Ford app available access line
is this some sort of white border glasses app yes something that absolutely will be what your
yes
now as far as right now as far as getting leads how are you currently getting in the
it happens primarily through word of mouth and then the both of you know that you know all of the social media apps from Instagram to Facebook to whatever the case may be now we're a little plugged in to all the local chamber of commerce is on all of those sorts of things
yeah I am I am Alexander and
local small business moto to break to do this by myself or the wife of the pirates too small to hire you know hire staff
to do the the 12 tasks that have to be done is
okay now let's see here
not as far as providing leads what's the best way for us to provide you with leads for example would you like lead to be call email or tax do you have a preference it would probably be for me to be able to be attacks I am literally yeah I am in front of people 12 to 14 hours a day 56 days a week and it's hard to take calls during the day
okay okay
okay Nash this not another I'm we we have to options of delivering leads to not options far as possibly you could either get a direct call from a client or you can have them pre screen for example we can send you a call call lead that may or may not convert in charge you anywhere between one to $5 per lead or we can answer that specific call for you book the client add them to your schedule and go head in charge in charge of a small commission between maybe like 10 to 15 percent per lead which would be more appealing to you paying per lead or having the client actually book to put in your schedule charge and then you charge a small commission the latter the latter would be preferred
okay
my process is initiated I don't want to pay for that turn into business I have no problem paying 10 to 50 percent that's what the cost of business is to have that person anyway so
okay and how you can schedule your clients are using any apps to schedule them or just use my Google calendar where are you were we have a outlook calendar
outlook
so everything is done either by 1010 so conversation with me being transferred to a calendar the invoice program is a separate program that is severly imported it doesn't link outlook our payment system actually does want to the invoice system group pay pal but the cost of that money is also yeah
yeah yeah yeah trust me I I'm sorry
and what we want to do is we want to offer consolidated payment so whatever payments using now I mean we'll give you that same option or you know you can you know call Dr actually I'm a merchant account I depending on that way when you're processing so for marketing how much are you paying anything
it's
you are using yelp I use
the Facebook ads and all those things I really don't know what the numbers off the top of my head I
I really don't depend on it
you know it because that it really doesn't drive
our business we literally we've grown from 30 families 500 and in 4 years this is a hobby for me after teaching for 27 years and it turned into another career which I really wasn't counting on when I'm enjoying it
okay awesome awesome so right now so I
yeah we we have a we literally market through yelp and Facebook and Instagram in those terms
okay
fires miscellaneous things but yeah but I I I couldn't even give you a number to be honest with you
and my hours and he said as far as invoice and and watching everybody through PayPal
we have a yeah we have an invoice application program that bills let's send it generates the invoice once the information's type in but we have to do it every single time there's a new transaction and then it sends a PayPal notification and the money comes back with a power and whatever it is 5.5 percent later or whatever it is it's you know it's
what's the name into the account app app app let me I'll look it up
okay
invoice simple
was simply out 14

is that a free up or now it's it's some small 3499 a month or whatever it is I don't know what the exact amount
and then also you know what's up since you're paying multiple people not sure if you're gonna continue to use you know yelp or Facebook or Instagram or anything of that sort but our app is going to actually be able to track we will be coming in from that way you know at some point you can say Hey yep is not giving you know please why am I paying
okay
yes that that'll save you some money there let's see here
okay now would you would you have any interest in and many C. R. M. let me see I'm is it what's it's in the client relations management system and what does actually manages all your contacts for you so what is what it will do and would you be willing to pay you know something minimal like $10 per month for us yes ma'am
I would love for this whole thing to do literally everything that I want to currently do and and we would hope to do you know if if if at all possible I I would love to send newsletters or some kind of notification to current clients in house you know this is how things are going Hey we just had to take the score perfect scores on the S. A. T. like you know like you know let's let's let's get back together again or like yours tend to and and those kinds of things I just don't have that
what I have everything to be automated for you so you can tell us Hey Clayton I want to send out a letter last all of all of my clients and you will let us know Hey we want to do this on Friday you know I 5 P. M. and it automatically set to send out the reminders in the news that is in the notifications to your clients U. K.
as far as running a business on a day to day what like what what's like like causing you just issues in this taking this entirely too much time
anything administrative I I I sit in front of students literally anywhere from I. I. I. C. H. 14 students today personally
on top of that
are you still need to like a set schedule take accept phone calls schedule the other tutors invoice the Perrin's communicate with the parents and on and on and on our calendars and everything else to make sure we're not conflict and so on and so
okay so would you would you might have an interest in the dispatching service in dispatch and service with you would they're very minimal you don't have to pay nearly as much as some is is you would probably think and what they would do is they'd be able to answer calls and it would be on demand so opposed to you having someone attacks on your payroll you can say Hey you know what I'm very busy today I would like someone asked my costs today
okay and do I provide an 800 number is that part of the system hi this is we we would have the system and all of your calls get routed to the specific dispatchers and they can answer calls and text messages for you and yeah an option that would provide is giving you your own telephone a new telephone number that's exclusively for you that will allow called to be to be routed through us to you so we can filter weak in we leave messages or if you want we can also call them to give them information or send messages
in the event a year or down or years down the road with no longer in love with one another anymore what happened to that 100 number that's a good question there it's

that's a good question see you know we're we're we're dealing with we're not dealing with phone companies as far as these numbers go so it's a little more difficult to to to transfer numbers but yeah I understand it's understood that the the the number actually kind of walks you right it's associate with your business they so you should retain ownership if you discontinue using our our service if that's something that's been worked out and noted that that people would you be interested in you retaining that number yes absolutely so we'll have a we don't have anything yet as far as a plan for that but we're working on a plan for that as well okay I mean I I'm asking I mean I've had some experience with go Daddy once upon a time where I had them build the site and do this and do that right 800 numbers and all of this stuff I ended up leaving them until my own site I have not finished it put it I mean it's a it's a it's you know it's a face page and gives enough information to get people you know calling on and those sorts of things one of the issues was once I let go Daddy at the reaping almost everything except for the domain name all really
I had but I had to redo phone numbers and 800 numbers and everything else and yeah
I don't want to go right right
and that's something that we're considering it it you know it's again it's more difficult than getting numbers from like 18 tea right they have the you know they have a a way of doing a process of of of you know switching the numbers of porting the numbers to at least a new provider so if it's something we're working on we don't have any yet but we should there shouldn't be any problem with that as far as retaining yeah
that's the telephone number would you would you be able to search for a number that makes sense like if I ask for something thank you for me if I said 100 got math did you or 1 800 777
yeah in your system that could possibly do something like that that's a feat we can add to our list I I I actually know once requested that feature that's something we we we can discuss and that's part of this call is is finding those kind of details that would make you know your life easier right so that would probably apply to other people as well and actually no one suggested that so we're you know claims adding that to the list so everything everything is telling us right now is helping us so much you have no idea this is like very useful information
or if I can only get my my kids to believe that when I talk to them I have to agree
same here I mean I've given myself yeah
I get to so I get to this my own children remarkable
that's crazy right but she's peace in the home now that's
it's a good one no new stories of a father strangling his orders yet so it's
yeah so I mean you pretty much have everything we need here for first call but we definitely want to make sure we pay you for your time and would also like the option of give you a call back maybe we can sit down and have the meeting we're located in west LA maybe haven't come to office maybe have lunch in the future but as far as the check the $50 check which we make it out to where should we mail it to you can make it out to me can Collins

all right
and my address is 255
west fifth street
unit 311
1311 out of office San Pedro
mmhm please go
90731
90731 yes Sir
so let me repeat that it's 255 west fifth street unit 311 San Pedro California 90731 yes Sir awesome thank you thank you so much for your time 10 like I said we'll definitely be in touch in the near future once we're further along and we definitely pick your brain you've been a great help so far this is anything you can think of in between the time those speak now and the next time we speak would be greatly appreciated if you could you know you got it
thank you bye bye I don't
great
hello

Conference call completed with Kenneth on November 6, 2019. Kenneth would like check made out to Kenneth Collins and mailed to 255 W 5th St #311 San Pedro, CA 90731