hello
hello hi I do it's clean
sorry
hello hi
yes I can hear
hi this is it's clean all calls calling it out covers all
yes how are you I'm good yourself
I'm good as well
yeah I'm so I'm actually on a call right now with one of my bosses his name is Rick so what he was going to do is going to give you a brief overview of what our app should do and then we'll have some questions for you
all right perfect hi how's it going yeah I just wanted to give you kind of an overview of of what we're doing is we're we're a small tech company we're making a a mobile app
to help small businesses like yourself and
you know the apple have many features one of the main features is it will generate leads that is will do marketing we'll get we'll get people interested in your service and then we'll kind of transfer them to you and will qualify them before we transfer them to like your tutor right so let's say you you too do you tutor English math and science but you don't tutor for Italian language then anyone requesting Italian tutoring in Italian would not be transferred to you so we would qualify these leads given the services that you provide and then with the we would transfer them to you you know either V. it's a live transfer over the phone or email or tax
okay in addition to generating leads for you
the apple also have a calendar for you to schedule your appointments and you can take a quick glance and see what you have scheduled for the for the day that type of thing and plan you know kind of your work week your work month
and then we'll have there'll be a kind of a customer management face
that will be hello
yeah he
is that you know pre contacts and for your clients and notes about your clients like for example you would tutoring Jimmy and you had notes about him from last tutoring session and then you can refresh your memory for each session where you left off what a street strengths the weaknesses work what subjects you know you were you were turning him on it's cetera
additionally we'll have invoices so you can send out invoices you can send out estimates of what my costs and payment processing so if you you if you ever used Huber we will have basically you you you know sake session completed they get a pay button and they pay
right and that automatically gets transferred to you know just like like uber
additionally in a kind of a long with like the calendar and managing your time this is a reminder so you can send a reminder 15 minutes before the session you have tutoring sessions today it too you know
and you haven't seen someone in a couple months you could send a notification saying Hey we haven't seen in a while I hope everything's going well give us a call if you need kind of to
a refresher or something right and that's all that all can be automated so someone go 6 months without seeing you then they'll get a message change your words you know additionally if you're if you're if they're coming to you or you're going to have will have G. F. I. GPS and mapping turn by turn directions and E. T. A. is if you if you need them so I'll be right you know I'll be arriving at the library in 15 minutes we'll get a notification
or

a map to track them so those are kind of the core features so what we're looking for our thing specific to you and the work that you do that would kind of help you throughout the day that might take an hour hour after day if you had at school a full schedule
students what would help you save time
Clayton has a questions for you
that okay so let's see here the first question that I would have to use that when you think about your typical day what would you like to see improved for example would you like to get more leads which is new clients would you like help with scheduling would you like help with marketing or would you like help with invoicing

main issues reminding the students that that's that's an issue that I came across a lot I think in our system would definitely be helpful
and then things like invoicing scheduling so I think they're very durable but automatic reminders I think is is it would be definitely a good future
okay
Hey how are you as far as what leads right now are you booked up do you have enough clients
yeah I said I think I have a a good amount
okay
and how many new question would you say you get per week
sorry what was the question
how many new clients do you think you're getting per week
so right now I I do about 15 to 20 hours a week so currently I'm not taking any new clients but usually when the new semester starts
do you know what I I accept new clients
thank you
and when the new semester starts we're are you getting your new clients as far as 5 marketing on yelp or any other platforms
yeah I I right now
leave a word of mouse because of the the bill to you know client base and and they usually just referred me for when new service master comes but but yeah I do I do a little bit of yelp and on websites like wizards and stuff as well and I'm sorry math and stuff like that
so you're you're a master one card
yeah just a master I I do a little bit of physics sometimes as well but mostly mostly male
all right
okay now in the event that we were providing you with these would you like to receive direct calls from clients what would you like them pre screen for example we can send you a cold call leave that may or may not some bird in charge anywhere between one to $5 per lead or we could actually answer that call for you book the client I mean have the session books for you and actually charging the client and then charge you a small commission between 10 to 15 percent which
which lead option would would you prefer okay so is it have to 15 percent of continuous for every session that book from there or is it just a one time thing
yeah I mean once they're gonna books on the platform and we actually every time we book them for you then yes but you know if you are able to make a deal with them and you know take them off class on nuts and tally up to that
okay
I I think the the cold cold would have a higher conversion rates just that student wants to personally talk to tutor
I do think it's more convenient otherwise for me but I'm not sure stucco work too well
okay and as far as scheduling hi how are you scheduling a class now
our scheduling I I do it through Google account
we'll tell
yeah
and you said you're currently paying yep from from marketing correct and how much are you paying yelp per month
that's a total for marketing maybe spending about maybe 100 a 0 $200 but yeah right now I'm I'm pretty booked so like this month I probably would not spend much but but the usual usted average month would be around 150 or so
hello

no one would you I do have you done any marketing on social media
I have not
okay would you have interest in social media marketing
yeah I was
also I have a quick question for you is it impartial session this one on one as well
I'm sorry I can I can I can hear you there so are you guys only doing in person sessions or are you guys works on online as well no it's about it's about what we because the majority of what I do right now is online
yeah yeah and we we actually will have options to do both you can do in person sessions or you can do video our our act will offer free video sessions that way you can and also we're also recorded as well for you so that way you know if you ever need to go back to assess and see you know where you know where your client was you know missing certain things for they could actually go back to a diet so worth it to get to the concession it can go back and actually have access to it as well okay so you guys are building and in in up so software to to do all the all my sessions there yes yes video chat okay so I think they'll be grief feature
okay okay now as far as your online sessions when you having all our sessions what what competitions too do you have it's in
compass is in terms of what no not competition complications

so
right now the the I guess the most known for is you utilizing like few different softwares to get all especially going like I use you know after use for example join me and then also sketch card and put those together to make it work so like
if it's a software that does require a one room and it's very user friendly you know life or anything on the writing stuff like that and it does all the

yeah this is far as with video chatting like an audio issues yeah this is an echo
no not really and I actually I don't do that much since we just we do audio and sure or screen which acts like a notebook and and it works very well
okay this is service well
okay and how are you telling managing your clients are you managing then then does any type of software
no I just stick me in contact with them through text and email
okay and would you have any interest in the new C. R. M. like Rick had discussed earlier with the CRM is customer relations management system and what it does actually manages all of your contacts or send them reminders I would say send you know if you have any deals and specials anything like that and they would notice okay when you know when you guys have sessions in advance everything's automated would you have any interest in the ministry I am
yeah I think they'll definitely make make things easier for both the student and and the client
okay and would you be willing to pay let's say $10 per month for many 0
yes though yeah that's definitely a good price as long as modern and super friendly to use

and now in the in the future do you do you plan on expanding his business and working more hours or are you
content what what way

I'm I think I'm pretty good because I'm a student at Berkeley from studying full time math and computer science so I do about 20 hours a week which is which is already a lot but I'm assuming I can do a little more as the years go but maybe that that might be false
okay
awesome so we'll pretty much have anything who must have everything we need here unless you have any other inputs or any other features you think that just makes our app useful for for other tutors
no I was wondering like where you're located was
okay or is
we do want to keep in touch with you and make sure that you know T. for Tom who should be make a check out to and worse we mail it
we got to do like sort of online payment
well we we actually have our town that she handles all the payments so we do not like we don't have any payments we just send her an invoice and she is now a lot of checks we can keep hard copy of it
okay yeah well I mean make sure I guess to
okay so let me let me just text that this number my name
just text me the informing the name you wanted made out to and in the address and we'll go ahead and get that mailed out so it's possible
all right thank you
are also available for time and you just put your

Conference call completed with Angel on November 8, 2019. Angel would like check made out and mailed to

Conference call scheduled with Rekha the tutor on Wednesday at 11am