Start | End | Min | State | Action | Results | Event | Next | Company | Phone | Rec | Transcript | General Notes | Edit |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
2020-03-18 14:27:26 | 2020/03/18 14:27:33 | 2 | Begun | Call | Pitched | Call Back | Begun | Andy Family Plumbing | (213) 232-2873 | Play | thank you for calling your local plumbing company to speak with a plumbing expert please press one to speak with a customer service manager please press 2 to speak with our marketing manager in regards to online promotions please press 3 if you receive a call from this number please press for | Call get connected to the IVR | |
2020-03-18 14:25:57 | 2020/03/18 14:26:08 | 4 | Begun | Call | Pitched | Call Back | Begun | Real Plumbers | (323) 821-7922 | Play | Flores | customer disconnected the call by saying not interested, not even let me to convince the matter, didn't get the email address and name of the customer | |
2020-03-18 14:26:00 | 2020/03/18 14:26:06 | 3 | Begun | Call | Pitched | Call Back | Begun | Ready Rooter | (323) 792-4179 | Play | new home phone | call landed to voicemail. shared the script in voicemailbox | |
2020-03-18 14:25:49 | 2020/03/18 14:25:55 | 4 | Not Interested | Answered | Not Interested | Not Interested | Not Interested | Advance Plumbing | (951) 377-2684 | Play | hello | He says he is not interested and hanged up the call. | |
2020-03-18 14:25:25 | 2020/03/18 14:25:29 | 10 | Hung Up | Answered | Call Back | Call Back | Begun | Drain Pro Man | (310) 412-1737 | Play | great I'm sorry we have a poor connection you were falling for what I'm calling I mean my name is Vijay | Bad connection / Call disconnected by customer, Need to call back after some time. | |
2020-03-18 14:23:23 | 2020/03/18 14:23:23 | 0 | Begun | Call | Interested | Interested | Conference Completed | Caitlin | (213) 572-8083 | ||||
2020-03-18 14:20:38 | 2020/03/18 14:20:46 | 5 | Begun | Call | Pitched | Call Back | Begun | All Day Plumbing | (323) 336-9677 | Play | thank you for calling to schedule a new service or appointment press one if you received a call from this number press 2 for the marketing department verifications please press 3 | call landed to IVR. i was not able to find any option to connect the client | |
2020-03-18 14:20:16 | 2020/03/18 14:20:24 | 5 | Callback | Call | Call Back | Call Back | Begun | HMS Plumbing | (951) 818-0246 | Play | hello crash hi how are you doing | The person in charge of the business is not available - Call back. | |
2020-03-18 14:19:29 | 2020/03/18 14:19:50 | 1 | Begun | Call | Pitched | Call Back | Begun | Real Plumbers | (323) 821-7922 | Play | |||
2020-03-18 14:18:32 | 2020/03/18 14:18:38 | 2 | Begun | Call | Pitched | Call Back | Begun | Melvin's Rooter Plumbing | (323) 292-1194 | Play | something is needing repairs please leave your name number and address that we're returning your call 35 | Ringing No Response | |
2020-03-18 14:18:24 | 2020/03/18 14:18:35 | 27 | Begun | Call | Pitched | Call Back | Begun | Hydro Backflow | (714) 696-4339 | Play | thank you for calling hydro back will develop and help you it's not like that Mike which I'm already going second party ourselves I'm arguing to witness labs with yelp business with with all these third party with all the second party companies what third party | cx is using another application and he is not satisfied since we are in a starting phase. | |
2020-03-18 14:17:42 | 2020/03/18 14:17:52 | 2 | Voicemail | Call | Voicemail | Voicemail | Begun | Meza Plumbing | (909) 491-3836 | Play | thank you for calling plumbing | Voice mail. No one answered. | |
2020-03-18 14:16:11 | 2020/03/18 14:16:19 | 2 | Begun | Call | Pitched | Call Back | Begun | Penn Ronald A | (323) 759-6452 | Play | 32 busy now please try your call later 152 T. | Getting Busy Tune | |
2020-03-18 14:14:25 | 2020/03/18 14:14:53 | 3 | Begun | Call | Pitched | Call Back | Begun | Purpose Plumbing | (714) 353-9948 | Play | hi this is bill speaking from of the spelling of the valuable now but please leave your name and number and call you back soon as possible thanks bye bye | call went to voicemail | |
2020-03-18 14:13:25 | 2020/03/18 14:13:36 | 2 | Begun | Call | Pitched | Call Back | Begun | Denker Drain Cleaning and Rooter Services | (310) 863-8514 | Play | Call connected to the voice mail. | ||
2020-03-18 14:12:23 | 2020/03/18 14:12:38 | 7 | Begun | Call | Pitched | Call Back | Begun | Make It Right Services | (323) 305-3735 | Play | thank for calling to make it right services your pump drain experts could be advised that this call maybe recorded for quality assurance purposes please hold and somebody will be with you shortly | Got connected with the customer service agent, he asked me to give a specific name of the person which I need to talk to connect the service provider, he provided the company mail id, the message is not conveyed | |
2020-03-18 14:12:26 | 2020/03/18 14:12:34 | 5 | Callback | Call | Call Back | Call Back | Calling Back | Drain Vision Sewer Camera Inspections | (951) 522-6384 | Play | her | The person in charge of the business is in the field, will be available tomorrow - Call back tomorrow (19 Mar 2020) | |
2020-03-18 14:09:28 | 2020/03/18 14:09:46 | 1 | Begun | Call | Pitched | Call Back | Begun | Purpose Plumbing | (714) 353-9948 | ||||
2020-03-18 14:09:17 | 2020/03/18 14:09:28 | 2 | Voicemail | Call | Voicemail | Voicemail | Begun | Tony | (562) 631-3456 | Play | you reach Fernando it's on you please leave your name and number and | Voice mail. No one answered. | |
2020-03-18 14:05:55 | 2020/03/18 14:06:10 | 4 | Begun | Call | Pitched | Call Back | Begun | HP Rooter | (323) 640-8117 | Play | thank you for calling these use you will please leave your road phone number and I called you but that's thank you again | Disconnected in the first call, the second call I got a voice message leaving an option to convey the message, gave a voice message | |
2020-03-18 14:05:34 | 2020/03/18 14:06:03 | 4 | Voicemail | Call | Voicemail | Voicemail | Voicemail | Mattos Discount Plumbing | (626) 506-0450 | Play | hi you reach battles forming the the message and I'll get right back to you thank you | Voice mail. No one answered. | |
2020-03-18 14:05:26 | 2020/03/18 14:05:38 | 7 | Begun | Call | Pitched | Call Back | Begun | John Riordan Plumbing | (310) 945-2452 | Play | thank you for calling waiting plumbing this is Carissa how may I help you hello my name is Samantha I was calling to see if they could speak to your service provider in charge of your business | The service provider is out of the city. Requested for a call back after one week. | |
2020-03-18 14:02:53 | 2020/03/18 14:03:07 | 1 | Begun | Call | Pitched | Call Back | Begun | HP Rooter | (323) 640-8117 | Play | hello my name is mela I was calling to see if I can speak to a service provider in terms office most | ||
2020-03-18 14:00:00 | 2020/03/18 14:00:12 | 5 | Callback | Call | Call Back | Call Back | Begun | Global Plumbing | (310) 672-6698 | Play | hello my name is John I was calling to see if I can speak to a service provider in charge of your business | In-charge is not available, asked to call back tomorrow- | |
2020-03-18 12:54:22 | 2020/03/18 12:54:22 | 0 | Begun | Call | Interested | Interested | Callback | King’s Cleaning Services | (310) 386-2824 | ||||
Start | End | Min | State | Action | Results | Event | Next | Company | Phone | Rec | Transcript | General Notes | Edit |