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IVR

hello
hi I'm Rachel I'm calling from C. N. P. may speak to the owner of business
the
we had an online marketplace based out in LA so is this the right time to speak to you because I have got a very unique business proposition for you which will help you to grow your business
so is it a diet night time no one moment please
I'm sorry one moment please
okay and let me know when can I call you back
okay
what time is
5 minutes yeah
okay I'll call you after 5 minutes
okay okay okay thank you thank you

cx told to call after 5 mns..seems as he dont understn language

thank you for calling cemex how can I help you
hello hi yeah good afternoon my name is Leon do you have a website
we do it's Adams electronics.com
thank you the reason I'm calling is that we have numbers 192 if we services and
usually most of those numbers they referred to use tax to the website and the arrangement over P. is possible or do they have to contact directly call them tomorrow and then give me
so we have a few emails you can email or you can you add to see this phone number
if I if I'm correct the number would be 7148480 double 10 yes correct
thank you very much so this would be the only way to make the arrangement is it
I'm talking about servicing something for you
that's right so we are an online marketplace along we do have motion question of on question is that I mean we could you get in touch with local service providers while providing some services so that's the reason so we sent mmhm so what we're trying to do is we tried to restart some of those requests to available service providers all right
okay could you just hold for one second if I get somebody else for you that can help you a little bit more than I can
that would be great absolutely thanks for much mmhm and we're a players and recorders desktop laptop and tablet computers
the SLR cameras lenses and point and shoot cameras
see these LED LED and part of my television
Michael Evans
enters projectors smartphones turntables and home appliances
if you have any questions about our service please email service at Adam electronics.com or some of your questions our website Adams repair.com
thank you for calling out of like tronic your manufacture authorized service center for over 39 years
someone I can help you will be with you soon
visit our website Adams repair.com
was in operation a list of manufactures we provide warranty service for and instructions about shipping your product to
our address is 713
thank you for holding this is Scott how can I help you
hi this constant often my name is Leon
and listen I'm calling is that what we're trying to do is we're trying to contacts that was provided such as yourself the reason for that is because you love something that's phone service provider this month money 20 books or future series so that's the reason we're trying to complex in this province as usual so if you would like to list on your services and all market
okay yeah I'm so primarily consumer electronics if you want I can give you our website it has everything we repair their you know printers computers audio video T. V. laptops tablets camcorders cameras appliances there's a list of about 20 or so products and maybe like 40 manufactures you want to give you the website
I believe your assistance has provided me the website it's Adams electronic.com electronics with an S.com
all right so the reason why we're calling is that do you have Derek you know
option so do they have to contact the number on this number and get make derangement because we have customers who well we have members who would like to
you are axis yes and this is true website it's not
okay yes so we have a few different ways if the cost is the customer paying or you guys are you like a warranty company or what is your your company no we're just re directing trying to connect customers to service providers that's all okay yeah so for for I mean a lot of companies will dispatch us calls through email or when there are some web portals that they will send us customers or you know standalone customers that aren't you know going to be sending us a lot of business they can either call or email us and then we set up the appointments that way
yeah we have a ticket then you can submit on the website also with questions and then typically most products are either Kerry tin or shipped into us so you know when they come in they fill out all the information or if they ship it in our website has a form where they fill out all the information they ship the product and then we fix that ship it back so they're not too much scheduling going on we do some in home service though that scheduling is done by either calling in by email or by the website support ticket
well that's great so in that case do you have some time where I can explain a little bit more about marketplace and you can extend your business in almost this is what sure let me give you my email address if you can just you know send me some details over email when I get a chance to take a look at we can communicate that way
sure that would be great what would be your email address that
yeah my email is Scott S. C. O. T. T.
mmhm Adams electronics.com
thank you for much but I will send you the details over the email and if you could you could make which 14 short they're more calls that would be great would that be all right yes okay let me take a look at the email first and you know we'll go from there sure thing sure thing so I'll keep in touch with you Scott you have a great day at thank you very much for your time thank you

Called and spoke with the Gatekeeper and asked her if she had a website and she said yes, informed her the reason for the call and she directed me to "some who know about it" and spoke with Scott and gave a brief info about our services and he mention to send the details over the email, and I acknowledge it and asked if I could arrange a demo call and he said lets check the email and will see from there. So I acknowledge and informed him that I would call back and he acknowledge it