CLIENT TYPES (4 of 4)
This is the last of four lessons looking at specific types of clients who will need a slightly different touch. The client types which will be covered in this topic are:
- Roommates
- Rooms for Rent
Roommates
Due to the high rental prices in Los Angeles, many choose to live with roommates. In some cases, you’ll search on behalf of a group of roommates who have lived together before. When dealing with these types of clients, you must request info below before beginning your search. Once you have answered all the required information, you can begin to service roommates as regular customers.
Information Required for Servicing Roommates:
- Email Addresses for all parties moving in
- Credit scores for all adults – you’ll use all credit scores to give you an overall average
- Combined household monthly income
- Backup contact – used to communicate if main roommate is not available
- Will any of the roommates require a cosigner?
- Weekly viewing availability for all roommates – all roommates must view unit before applying
- We need to know if customer is open to all property types – most landlords of single-family homes prefer to rent to families
Rooms for Rent
You’re going to run into clients who don’t have the money to live alone, don’t have any roommates, but need housing. For these clients, we can find rooms for rent. Rooms for rent can vary in pricing, depending on the amount of privacy wanted by the client. Asking questions below will help you find the right room for rent. With our Rooms for Rent search, we will not schedule appointments for customers. Potential roommates usually want to ask questions and get to know each other.
Questions Necessary for Clients Looking for a Room to Rent:
- Are you open to living with the opposite sex? – some clients will only be comfortable living with the same sex
- Will you need a private room and bathroom? – shared rooms are available at cheaper rates
- Are you a smoker or non-smoker?
- Do you have any pets?
- Will you have guests stay overnight occasionally, often, or not at all?
- Are you ok with parties?